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No License Key Anymore - Can't Access My SMP Dashboard

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#1 Shane Melaugh

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Posted 03 July 2012 - 11:36 AM

When I try to log in to my SMP dashboard, it takes me to the license key and email authentication screen. When I add my previous email and license key and submit it, the same page reloads and nothing else happens. When I log in to my sitemanpro.com account to check the key, there is no longer any license key displayed.

So, once again, I'm locked out of my SMP application and I can't do customer support etc.
How do I get back in and how do I avoid this issue in the future?

#2 Richa Garrg

    Marketing & Customer Relationship Manager

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Posted 05 July 2012 - 03:45 PM

Dear Shane,

Last I know, Deep was helping you with this issue. Please let me know if you have any unresolved issues or unanswered questions so far.

Thanks,
Richa





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